FAQs

Please read below to see some of our frequently asked questions. At Zilch Weigh House we want to welcome you and help you as much as we can.

SHOPPING AT ZILCH WEIGH HOUSE

Nestling ammiy ® Portatile Tavolo Pieghevole da Campeggio Banquet Picnic Party Garden Tavolo Pieghevole per BBQ

Nestling® tavolo da picnic pieghevole esterni in alluminio portatile da campeggio (1,8 m): Giardino e giardinaggio.

Nestling ammiy /® Portatile Tavolo Pieghevole da Campeggio Banquet Picnic Party Garden Tavolo Pieghevole per BBQ

Nestling ammiy ® Portatile Tavolo Pieghevole da Campeggio Banquet Picnic Party Garden Tavolo Pieghevole per BBQ

Apriscatole da Usare con Una Mano Sola Fackelmann 45555, AIOR Album Fotografico Pagine Nere Scrapbooking Album Foto in Pelle Cervo Fai da Te Portafoto Scrapbook Libro degli Ospiti Matrimonio Regalo di Compleanno Laurea Natale per Donna Uomo Amica Bambini. 140 x 240 cm Vinylla pois facile da pulire vinile trasparente tovaglia.  Serbatoio di acqua per ESAM 6600/6700 Primadonna DeLonghi 7332199300 . 5 Sacchetto Aspirapolvere per STARMIX GS L-1220 HMT,GSL-1435 PZ,gs 1032 HK,gs 1020 HK Pulitore caldaia adatto a,da staubshop24. 16 Colori Prugna Rosa 32.5cm Alzata 3 Livelli in Cartone per Cupcake per Baby Shower,Gender Reveal Party. Umiwe Supporto a 3 Piani per Torta per Bambini Compleanno,30.5, Originale Portaombrelli in ceramica rambalena 22,5 x 22,5 x 44 cm Portaombrelli Modello 01 Portaombrelli in ceramica. Philippi Cocoon Secchiello Champagne Argento 42 x 15 x 14 cm Acciaio Inossidabile, YISSVIC Frullatore Immersione 1100W Minipimer 4 in 1 Mixer Immersione Acciao Inossidabile 304 con Turbo Presa Antiscivolo JHB-178 Bianco. 7 Scomparti Fai da Te Stampi per Ghiaccioli per Bambini Contenitore Mini Stampo in Silicone per Ghiaccioli con Bastoncini di Plastica Colorati Dessert Mousse Ghiaccioli Gxhong Stampi per Gelato. Vintoney Bacche di Natale Rosso Smerigliato Artificiale Decorazione Natalizie Albero Natale Fai da Te Frutta Satinato, Juvale Topper per Torta Nuziale   Matrimonio Statuette Decorazioni Regalo Coppia Sposa Sposo Figurines Holding Fucili. spazi vuoti portachiavi con catena portachiavi in metallo Connettore per artigianato fai-da-te oro Huahao 80 pezzi anello portachiavi diviso 30 mm con catena argento, reisenthel BN3004 KC0104 Borsa per la Spesa Colore Rosso XS.


SUSTAINABLE LIVING

To us, zero waste shopping is a target, we’re aiming to reduce our use of single use plastics and shopping in a zero waste way means not buying products wrapped in unnecessary plastics or packaging. We have food dispensers in store that keep food products airtight and fresh, ready for you to dispense what you need, when you need it. Our wet refills, such as hygiene and cleaning products are stored in plastic containers, again they dispense what you need, when you need it, and once empty are returned to our suppliers ready to be refilled and used again.

Our other product ranges are all in keeping with our sustainable living and zero waste ethos, for example, we supply products that are home compostable after use, have packaging that is fully paper recyclable, or come with no packaging at all.

All refill produce is sold in grams, you will see prices listed either per 100g or 10g, depending on the product type. Even our wet products are sold in grams as it’s the easiest way to ensure you are paying for what you take.

Our aim is to reduce the amount of waste we produce, while helping our customers to live a more sustainable life by offering them a way to shop without buying products wrapped in unnecessary single use plastics.

We suggest making one small change, identify something that you use regularly to produces waste, examples could be shampoo bottles, or packets or pasta.

Save the empty shampoo bottle, give it a clean then bring it into the store to fill up with our refill shampoo, or find an empty container that could be used to fill up your pasta, give it a clean and bring it in to refill.

We find that often the first step is the hardest step. Take it slowly and make it small, once you make that first step you will open yourself up to a world of opportunities for reducing the amount of single use plastic you consume.

 

SAFE SHOPPING

Inevitably when selling loose foods there is a risk that allergens may be airborne. It is safe to say that our shop does have all allergens present and so it may not be a safe environment for people with allergies.

Our food products may either contain allergens or have contamination/traces of allergens because of packaging and transportation processes. Whilst we do make every effort to reduce the amount of trace contamination in our shop, there is always the risk that some products may contain traces of allergens that would not normally be present.

Once a product has left a dispenser, either put into a paper bag, or a customer’s container, it cannot be replaced. This is to ensure the quality of the products within dispensers is of the highest standard of food safety and hygiene. We request that customers pay for what they dispense, and if they are unsure how much a product may cost, we encourage you to take smaller amounts, weigh them and then print a label only when you are happy with the amount you have taken.

Due to Covid regulations, we can have 4 customers in store at one time. This allows for a safe enough space for customers to remain at a safe social distance. We request that all customers wear a mask and wash their hands upon entering our shop.

OUR COFFEE BAR

Yes, our coffee bar serves coffee all day. We ask that you bring a reusable coffee cup so that you do not produce unnecessary waste, however, we do have fully recyclable coffee cups to use if required. Our coffee cups have an innovative water lining in them, rather than the traditional plastic lining of takeaway coffee cups. This allows them to enter paper recycling streams and avoid ending up in landfill.

We do not provide plastic lids for our takeaway coffees. If you require a takeaway cup and a lid, we ask that you buy a silicone lid for £1. You can keep the lid and reuse it repeatedly.

We offer oat milk as an alternative to cow’s milk on our coffee bar.

Come Visit Us!

Nestling ammiy ® Portatile Tavolo Pieghevole da Campeggio Banquet Picnic Party Garden Tavolo Pieghevole per BBQ

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Find Us

Zilch Weigh House, 179a Sunderland Road, NE34 6AD

EMail

andrew@zilchweighhouse.co.uk

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