FAQs

Please read below to see some of our frequently asked questions. At Zilch Weigh House we want to welcome you and help you as much as we can.

SHOPPING AT ZILCH WEIGH HOUSE

IXS CASCO JET 851 1.0 BLU OPACO XL

IXS CASCO JET 851 1.0 BLU OPACO XL: Auto e Moto. Fodera: 100% poliestere 。 Casco jet in policarbonato 。 Visiera chiara, antigraffio 。 Chiusura a rete 。 Vernice prossoettiva trasparente 。 CASCO JET IXS 851 1.0 BLU OPACO XL. Prodotto ideale per gli appassionati della moto. Realizzato in materiale resistente e di alta qualita'. Offre protezione durante le tue gite con la moto. 。 。 。

IXS CASCO JET 851 1.0 BLU OPACO XL

IXS CASCO JET 851 1.0 BLU OPACO XL

Faster-2 Vented Scarpe Nero 8.5, L-DiscountStore Tronco dauto Fibra di Carbonio Texture Decal Paraurti Posteriore Guard Protector Decor Sticker Decalcomania del Vinile Sport Performance per BMW 1 2 3 4 5 6 7 M3 M4 Z4 Serie 34.5, MGidea COMPRESSORE AEROGRAFIA AS-176 FENGDA DA TAVOLO SILENZIOSO 23 LT/MIN MANOMETRO TUBO ANTICONDENSA. Vogtland 960387 Suspension Kit, Schienale Sissy bar per Harley Softail Street Bob 18-20 Craftride SRL nero. Evermotor Universal Rosso Filtro aria a doppio strato in acciaio per moto quad Scooter ATV Quad 42mm 43mm 44mm, Colore: Grigio Qeedio Multifunzione Custodia per Occhiali da Sole per Auto. Camisin 110 Pezzi di Fissaggio A velocità Universale per Auto Dadi A U Vite Autofilettante Guglia Clip Foro Interno Porta Rivestimento del Pannello Clip Rivetti in Metallo, R Elettronica MINI PANNELLO VOLMETRO DIGITALE 3,3-30V LED ROSSO 3 CIFRE SODIAL. Nero Monland Piastra di Prolunga per Cavalletto Laterale per Cavalletto Moto per CB1000R 2018-2019 Accessori Moto. DISSIPATORE UNIVERSALE PER IMPIANTI H2O SCOOTER MOTARD CROSS CICLOMOTORI.


SUSTAINABLE LIVING

To us, zero waste shopping is a target, we’re aiming to reduce our use of single use plastics and shopping in a zero waste way means not buying products wrapped in unnecessary plastics or packaging. We have food dispensers in store that keep food products airtight and fresh, ready for you to dispense what you need, when you need it. Our wet refills, such as hygiene and cleaning products are stored in plastic containers, again they dispense what you need, when you need it, and once empty are returned to our suppliers ready to be refilled and used again.

Our other product ranges are all in keeping with our sustainable living and zero waste ethos, for example, we supply products that are home compostable after use, have packaging that is fully paper recyclable, or come with no packaging at all.

All refill produce is sold in grams, you will see prices listed either per 100g or 10g, depending on the product type. Even our wet products are sold in grams as it’s the easiest way to ensure you are paying for what you take.

Our aim is to reduce the amount of waste we produce, while helping our customers to live a more sustainable life by offering them a way to shop without buying products wrapped in unnecessary single use plastics.

We suggest making one small change, identify something that you use regularly to produces waste, examples could be shampoo bottles, or packets or pasta.

Save the empty shampoo bottle, give it a clean then bring it into the store to fill up with our refill shampoo, or find an empty container that could be used to fill up your pasta, give it a clean and bring it in to refill.

We find that often the first step is the hardest step. Take it slowly and make it small, once you make that first step you will open yourself up to a world of opportunities for reducing the amount of single use plastic you consume.

 

SAFE SHOPPING

Inevitably when selling loose foods there is a risk that allergens may be airborne. It is safe to say that our shop does have all allergens present and so it may not be a safe environment for people with allergies.

Our food products may either contain allergens or have contamination/traces of allergens because of packaging and transportation processes. Whilst we do make every effort to reduce the amount of trace contamination in our shop, there is always the risk that some products may contain traces of allergens that would not normally be present.

Once a product has left a dispenser, either put into a paper bag, or a customer’s container, it cannot be replaced. This is to ensure the quality of the products within dispensers is of the highest standard of food safety and hygiene. We request that customers pay for what they dispense, and if they are unsure how much a product may cost, we encourage you to take smaller amounts, weigh them and then print a label only when you are happy with the amount you have taken.

Due to Covid regulations, we can have 4 customers in store at one time. This allows for a safe enough space for customers to remain at a safe social distance. We request that all customers wear a mask and wash their hands upon entering our shop.

OUR COFFEE BAR

Yes, our coffee bar serves coffee all day. We ask that you bring a reusable coffee cup so that you do not produce unnecessary waste, however, we do have fully recyclable coffee cups to use if required. Our coffee cups have an innovative water lining in them, rather than the traditional plastic lining of takeaway coffee cups. This allows them to enter paper recycling streams and avoid ending up in landfill.

We do not provide plastic lids for our takeaway coffees. If you require a takeaway cup and a lid, we ask that you buy a silicone lid for £1. You can keep the lid and reuse it repeatedly.

We offer oat milk as an alternative to cow’s milk on our coffee bar.

Come Visit Us!

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Find Us

Zilch Weigh House, 179a Sunderland Road, NE34 6AD

EMail

andrew@zilchweighhouse.co.uk

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