FAQs

Please read below to see some of our frequently asked questions. At Zilch Weigh House we want to welcome you and help you as much as we can.

SHOPPING AT ZILCH WEIGH HOUSE

NM 52422 Harry Potter Doni Della Morte Part 2 Carte da gioco

Harry Potter Doni Della Morte Part 2 Carte da gioco ( NM 52422): Giochi e giocattoli. Play your favorite card game with these awesome Harry Potter playing cards! Card deck contains 52 different images from Harry Potter and the Deathly Hallows Part 2. Cards measure 2.5 x 3.5-inches and feature a linen type finish. Sure to be a hit with any Harry Potter fan! Officially licensed. 。 Play your favorite card game with these awesome playing cards! Card deck contains 52 different images from and the Deathly Hallows Part 2. Cards measure 2.5 x 3.5-inches and feature a linen type finish. Sure to be a hit with any fan! Officially licensed. 。 。 。

NM 52422 Harry Potter Doni Della Morte Part 2 Carte da gioco

NM 52422 Harry Potter Doni Della Morte Part 2 Carte da gioco

RIF .: B4646122 Bombardier 1/144 OPO 10 Aerei Militari Lockheed Hudson. Il Ballo Felice Giallo palla antistress. Kanghua Costume per Cane Natale Abbigliamento per Feste Halloween Eventi Speciali Vestito da Principessa di Natale Biancaneve, DENTI PIRATA-ZOMBIE. SmallJun Modello di Pittura Lettera per Bambini Alfabeto Numero Strati Stencil Pittura murale Scrapbooking Decorazioni Fai da Te,, Generic Energia Solare Sbattimento Sla Swan Bambola Auto Ornamento Casa Decor Bambini Giocattolo Regalo. Tomica PraRail S-24 Series 485 Limited Express Train japan import Toy Model Train, SUPVOX 1pc Mini tavolozza di Vernice squisita minihouse in Miniatura Mini Oggetti di Scena per la Vita di Oggetti di Pittura tavolozza di Vernice per Ragazzo Ragazzo Ragazza. P Prettyia 2 PCS 1:12 Scala Accessori Dollhouse Miniatura Mobilia Spiaggia Strisce Sedia Sdraio Legno Panno, Blade Main Gear 180 Cfx, Pokemon Card Charizard VMax 002-021-SC-R Japanese, AIRES Kk-1 Ejection Seats Mig-15, Safari Melissa & Doug Floor Puzzle 100 Pieces, Funzione Supporto LOBF010100 Blu LODROC Cover Galaxy A20 / A30 Flip Cover Custodia Protettiva Caso Libro in Pelle PU con Portafoglio Chiusura Magnetica per Samsung Galaxy A20/A30, Tony Hawk Protective Set Helmet & Padset BK, Magic: the Gathering Ajani dal Cuore Grande War of the Spark the Greathearted Ajani.


SUSTAINABLE LIVING

To us, zero waste shopping is a target, we’re aiming to reduce our use of single use plastics and shopping in a zero waste way means not buying products wrapped in unnecessary plastics or packaging. We have food dispensers in store that keep food products airtight and fresh, ready for you to dispense what you need, when you need it. Our wet refills, such as hygiene and cleaning products are stored in plastic containers, again they dispense what you need, when you need it, and once empty are returned to our suppliers ready to be refilled and used again.

Our other product ranges are all in keeping with our sustainable living and zero waste ethos, for example, we supply products that are home compostable after use, have packaging that is fully paper recyclable, or come with no packaging at all.

All refill produce is sold in grams, you will see prices listed either per 100g or 10g, depending on the product type. Even our wet products are sold in grams as it’s the easiest way to ensure you are paying for what you take.

Our aim is to reduce the amount of waste we produce, while helping our customers to live a more sustainable life by offering them a way to shop without buying products wrapped in unnecessary single use plastics.

We suggest making one small change, identify something that you use regularly to produces waste, examples could be shampoo bottles, or packets or pasta.

Save the empty shampoo bottle, give it a clean then bring it into the store to fill up with our refill shampoo, or find an empty container that could be used to fill up your pasta, give it a clean and bring it in to refill.

We find that often the first step is the hardest step. Take it slowly and make it small, once you make that first step you will open yourself up to a world of opportunities for reducing the amount of single use plastic you consume.

 

SAFE SHOPPING

Inevitably when selling loose foods there is a risk that allergens may be airborne. It is safe to say that our shop does have all allergens present and so it may not be a safe environment for people with allergies.

Our food products may either contain allergens or have contamination/traces of allergens because of packaging and transportation processes. Whilst we do make every effort to reduce the amount of trace contamination in our shop, there is always the risk that some products may contain traces of allergens that would not normally be present.

Once a product has left a dispenser, either put into a paper bag, or a customer’s container, it cannot be replaced. This is to ensure the quality of the products within dispensers is of the highest standard of food safety and hygiene. We request that customers pay for what they dispense, and if they are unsure how much a product may cost, we encourage you to take smaller amounts, weigh them and then print a label only when you are happy with the amount you have taken.

Due to Covid regulations, we can have 4 customers in store at one time. This allows for a safe enough space for customers to remain at a safe social distance. We request that all customers wear a mask and wash their hands upon entering our shop.

OUR COFFEE BAR

Yes, our coffee bar serves coffee all day. We ask that you bring a reusable coffee cup so that you do not produce unnecessary waste, however, we do have fully recyclable coffee cups to use if required. Our coffee cups have an innovative water lining in them, rather than the traditional plastic lining of takeaway coffee cups. This allows them to enter paper recycling streams and avoid ending up in landfill.

We do not provide plastic lids for our takeaway coffees. If you require a takeaway cup and a lid, we ask that you buy a silicone lid for £1. You can keep the lid and reuse it repeatedly.

We offer oat milk as an alternative to cow’s milk on our coffee bar.

Come Visit Us!

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Find Us

Zilch Weigh House, 179a Sunderland Road, NE34 6AD

EMail

andrew@zilchweighhouse.co.uk

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