FAQs

Please read below to see some of our frequently asked questions. At Zilch Weigh House we want to welcome you and help you as much as we can.

SHOPPING AT ZILCH WEIGH HOUSE

LEVIER POUR WC DOMETIC DOMETIC

DOMETIC - LEVIER POUR WC DOMETIC: Grandi elettrodomestici. Pezzo di ricambio originale *Modelli di elettrodomestici compatibili: 2426014508 CTLP3110 921000620 CTW3110 921000621 CTS3110 921000622 CT3110 921000623 CTLP31110 92100 0624 CTS3110 921000625 CT3050 921000626 CTS3110 921000627 CT3110 921000628 CT3110 921000629 CT3110. 21000 630 CT3110 921000631 CTLP3110 921000632 CTW3110 921000633 CTLP3110 921000634 CTS3110 921000635 CTS31101000000635 9210 00636 CTW3050 921000637 CTW3110 921000638 CT3050 921000639 CT3110 921000640 CTLP3110 921000641 CTS31 0 921 000642 CT3050 921000643 CT3110 921000644 CTLP3110 921000645 CTS3050 921000646 CTW3050 921000647 CTLP30. 50 92. 1000648 CTW3110 921000649 CTS3110 921000650 CTLP3050 921000651 CT3110 921000662 CTS3050 9210 CTW. 4110 921000721 CTS4110 921000722 CT4110 921000723 CTLP4110 921000725 CT4050 921000727 CT4110 921000728 CT4 CT4 110 9. 21000729 CT4110 921000730 CT4110 921000731 CTLP4110 921000732 CTW4110 921000734 CTS4110 921000735 CTS5 4110 921000737 CTW4110 921000739 CT4110 921000740 CTLP4110 921000742 CT4050 921000744 CTLP4110 921000746 CT. W4050 921000747 CTLP4050 921000748 CTW4110 921000749 CTS4110 921000751 CT4110 921000760 CTS4050 9210076161000761 CT405 0 921000762 CTS4050 921000763 CT4050 921000764 CTW4110 921000765 CTW4050 921000766 CTS4110 92100076666666666666766676667666 7 CTW4 050 921000768 CTLP4110 921000770 CTW4110 921000771 CTS4110 921000772 CT4050 921000774 CTS4110 92100000000000000007776 775 CTR 4110. 。 。 。

LEVIER POUR WC DOMETIC DOMETIC

LEVIER POUR WC DOMETIC DOMETIC

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SUSTAINABLE LIVING

To us, zero waste shopping is a target, we’re aiming to reduce our use of single use plastics and shopping in a zero waste way means not buying products wrapped in unnecessary plastics or packaging. We have food dispensers in store that keep food products airtight and fresh, ready for you to dispense what you need, when you need it. Our wet refills, such as hygiene and cleaning products are stored in plastic containers, again they dispense what you need, when you need it, and once empty are returned to our suppliers ready to be refilled and used again.

Our other product ranges are all in keeping with our sustainable living and zero waste ethos, for example, we supply products that are home compostable after use, have packaging that is fully paper recyclable, or come with no packaging at all.

All refill produce is sold in grams, you will see prices listed either per 100g or 10g, depending on the product type. Even our wet products are sold in grams as it’s the easiest way to ensure you are paying for what you take.

Our aim is to reduce the amount of waste we produce, while helping our customers to live a more sustainable life by offering them a way to shop without buying products wrapped in unnecessary single use plastics.

We suggest making one small change, identify something that you use regularly to produces waste, examples could be shampoo bottles, or packets or pasta.

Save the empty shampoo bottle, give it a clean then bring it into the store to fill up with our refill shampoo, or find an empty container that could be used to fill up your pasta, give it a clean and bring it in to refill.

We find that often the first step is the hardest step. Take it slowly and make it small, once you make that first step you will open yourself up to a world of opportunities for reducing the amount of single use plastic you consume.

 

SAFE SHOPPING

Inevitably when selling loose foods there is a risk that allergens may be airborne. It is safe to say that our shop does have all allergens present and so it may not be a safe environment for people with allergies.

Our food products may either contain allergens or have contamination/traces of allergens because of packaging and transportation processes. Whilst we do make every effort to reduce the amount of trace contamination in our shop, there is always the risk that some products may contain traces of allergens that would not normally be present.

Once a product has left a dispenser, either put into a paper bag, or a customer’s container, it cannot be replaced. This is to ensure the quality of the products within dispensers is of the highest standard of food safety and hygiene. We request that customers pay for what they dispense, and if they are unsure how much a product may cost, we encourage you to take smaller amounts, weigh them and then print a label only when you are happy with the amount you have taken.

Due to Covid regulations, we can have 4 customers in store at one time. This allows for a safe enough space for customers to remain at a safe social distance. We request that all customers wear a mask and wash their hands upon entering our shop.

OUR COFFEE BAR

Yes, our coffee bar serves coffee all day. We ask that you bring a reusable coffee cup so that you do not produce unnecessary waste, however, we do have fully recyclable coffee cups to use if required. Our coffee cups have an innovative water lining in them, rather than the traditional plastic lining of takeaway coffee cups. This allows them to enter paper recycling streams and avoid ending up in landfill.

We do not provide plastic lids for our takeaway coffees. If you require a takeaway cup and a lid, we ask that you buy a silicone lid for £1. You can keep the lid and reuse it repeatedly.

We offer oat milk as an alternative to cow’s milk on our coffee bar.

Come Visit Us!

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Find Us

Zilch Weigh House, 179a Sunderland Road, NE34 6AD

EMail

andrew@zilchweighhouse.co.uk

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