FAQs

Please read below to see some of our frequently asked questions. At Zilch Weigh House we want to welcome you and help you as much as we can.

SHOPPING AT ZILCH WEIGH HOUSE

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takestop® Cinta 30 Metri 100ft Rotella METRICA RULLINA Metro A Nastro FETTUCCIA AVVOLGIBILE Bobina Colore Casuale: Elettronica. Compra takestop® Cinta 30 Metri 100ft Rotella METRICA RULLINA Metro A Nastro FETTUCCIA AVVOLGIBILE Bobina Colore Casuale. SPEDIZIONE GRATUITA su ordini idonei. Con SODDISFATTI o RIMBORSATI! Contattaci dopo l'acquisto se hai avuto problemi, risolviamo in 24h con Rimborso o Sostituzione del Prodotto. 。 。 。

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Organizer da scrivania multifunzionale da ufficio telecomando penne per cancelleria telefono cellulare biglietti da visita in legno per la casa e lufficio Color B scrivania. a righe Blocco note Pukka Pad in formato A4 120 pagine VJM/1 - rilegatura a spirale Pukka Pads VJM/1 effetto pergamena PK3, Ucradle 9 rotoli di carta da regalo per Natale 70 x 50 cm fogli grandi. raccoglitore a4 anelli 3,5 HOT WHEELS by DIS2. Multicolore 24x32 cm Exacompta 5980E Scatole Archivio, Kikkerland SC29 Wind Up Key Shaped Pencil Sharpener. 50/Pacchetto Rosa Baby JAM PAPER Buste per Inviti ad Alta Qualità 139,7 x 206,4 mm, Hallmark DaddyXMAS Hugs Auguri di Natale, Sketch Marker Graphix colori brillanti ad asciugatura rapida inodore e impermeabile inchiostro a base di alcool Smerigliatrice giapponese con punta a scalpello da 1-7 mm e punta fine da 1 mm. Biglietto di compleanno per bambini  per i 5 anni  con ballerina, Securit Set da 8 etichette adesive a forma Rettangolare 8.5x5, Sakura Pigma Micron SEPIA 005 set 3 pezzi punta Superfine belle arti 005 spazi Pigmento per scrittura. Arca 0224GI Cartella con Alette Giallo 50 Pezzi, vhbw nastro in nylon per stampante ad aghi Epson DLQ-3000 DLQ-3000 Plus DLQ3000K DLQ3000 DLQ3500 sostituisce S015066. DLQ-3500 DLQ-3000K, Argento Nuovo EXERZ Organizzatore Da Scrivania In Rete Forniture Per Ufficio 3 Vassoi/Portadocumenti Da Tavolo Con Cassetto Scorrevole E Supporto Per Cartelle Sospese/Selezionatore Di Carta.


SUSTAINABLE LIVING

To us, zero waste shopping is a target, we’re aiming to reduce our use of single use plastics and shopping in a zero waste way means not buying products wrapped in unnecessary plastics or packaging. We have food dispensers in store that keep food products airtight and fresh, ready for you to dispense what you need, when you need it. Our wet refills, such as hygiene and cleaning products are stored in plastic containers, again they dispense what you need, when you need it, and once empty are returned to our suppliers ready to be refilled and used again.

Our other product ranges are all in keeping with our sustainable living and zero waste ethos, for example, we supply products that are home compostable after use, have packaging that is fully paper recyclable, or come with no packaging at all.

All refill produce is sold in grams, you will see prices listed either per 100g or 10g, depending on the product type. Even our wet products are sold in grams as it’s the easiest way to ensure you are paying for what you take.

Our aim is to reduce the amount of waste we produce, while helping our customers to live a more sustainable life by offering them a way to shop without buying products wrapped in unnecessary single use plastics.

We suggest making one small change, identify something that you use regularly to produces waste, examples could be shampoo bottles, or packets or pasta.

Save the empty shampoo bottle, give it a clean then bring it into the store to fill up with our refill shampoo, or find an empty container that could be used to fill up your pasta, give it a clean and bring it in to refill.

We find that often the first step is the hardest step. Take it slowly and make it small, once you make that first step you will open yourself up to a world of opportunities for reducing the amount of single use plastic you consume.

 

SAFE SHOPPING

Inevitably when selling loose foods there is a risk that allergens may be airborne. It is safe to say that our shop does have all allergens present and so it may not be a safe environment for people with allergies.

Our food products may either contain allergens or have contamination/traces of allergens because of packaging and transportation processes. Whilst we do make every effort to reduce the amount of trace contamination in our shop, there is always the risk that some products may contain traces of allergens that would not normally be present.

Once a product has left a dispenser, either put into a paper bag, or a customer’s container, it cannot be replaced. This is to ensure the quality of the products within dispensers is of the highest standard of food safety and hygiene. We request that customers pay for what they dispense, and if they are unsure how much a product may cost, we encourage you to take smaller amounts, weigh them and then print a label only when you are happy with the amount you have taken.

Due to Covid regulations, we can have 4 customers in store at one time. This allows for a safe enough space for customers to remain at a safe social distance. We request that all customers wear a mask and wash their hands upon entering our shop.

OUR COFFEE BAR

Yes, our coffee bar serves coffee all day. We ask that you bring a reusable coffee cup so that you do not produce unnecessary waste, however, we do have fully recyclable coffee cups to use if required. Our coffee cups have an innovative water lining in them, rather than the traditional plastic lining of takeaway coffee cups. This allows them to enter paper recycling streams and avoid ending up in landfill.

We do not provide plastic lids for our takeaway coffees. If you require a takeaway cup and a lid, we ask that you buy a silicone lid for £1. You can keep the lid and reuse it repeatedly.

We offer oat milk as an alternative to cow’s milk on our coffee bar.

Come Visit Us!

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Find Us

Zilch Weigh House, 179a Sunderland Road, NE34 6AD

EMail

andrew@zilchweighhouse.co.uk

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